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track, by railroad employees or contractors, done carefully to avoid damaging underground facilities.
o Routine cemetery activities after notifying MS811, and
all affected operators have confirmed that there are no underground facilities within the cemetery
o Routine maintenance of public roads or rights-of-way, not penetrating more than 12 inches deep, done carefully to protect underground facilities. o Driving wooden stakes by hand, not deeper than 6 inches.
o Using a hand-powered probe rod to map underground facilities.
Risks of Not Submitting a Locate Request
The following are just a few of the risks associated with not contacting MS811 before digging.
o Destruction or damage to underground facilities.
o Possible death or injury to
persons.
o Property damage to public and
private property.
o Loss or interruption of essential
utility services to the public.
o Costly repairs of underground
facilities.
What To Expect When Submitting a Locate Request
When you call the MS811 Contact Center, you will be directed to a brief recorded message that will relay important information to you. If an MS811 agent is available, you will be transferred immediately. If all agents are busy, you will be placed in a holding queue until someone becomes available. Hold times may be longer during peak periods. You can select our Call Back feature or submit your request online via the MS811 Web Portal to avoid waiting.
Provide the Required Locate Request Information
You will be required to provide the following information when submitting a request.
• Name, address, and phone number for:
• • •
• •
•
o The person(s) filing the notice and
o The person responsible for the excavation (site contact)
Project start date Anticipated duration
Type of excavation work to be performed
Driving directions (from the nearest intersection)
A description of the location of the proposed excavation which must be:
o Limited to an area that the excavator reasonably believes may be completed within 14 calendar days, and
o Cannot include any area in which excavation work has already been completed.
Whether or not explosives are to be used.
confirmation will be sent to the address provided. This confirmation includes all the details of your request.
What To Do After Submitting a Locate Request
You must allow the notified facility owners/operators the required time (based on the ticket type) to mark their utilities and submit a response to the Positive Response Information System (PRIS).
Check the Status of the Locate Request in PRIS
Excavators should check the status
of their locate request in PRIS before visiting the excavation site. See Positive Response Information System (PRIS) for instructions on how to do so.
Check the Excavation Site Markings
When visiting the excavation site, you should see paint and/or flags for each utility notified on your locate request. See APWA Color Code & Tolerance Zone to determine what utility each color used represents.
Begin Excavation
If all utilities listed on the locate request are either marked or confirmed as not in conflict through PRIS,
the person planning to perform excavation or blasting may begin
work immediately, provided all other requirements are met, without waiting the full time required. However, you should respect the markings and proceed to dig with care.
Keep the Locate Request Updated
The markings and locate request number are only valid for 14 calendar days from the date/time the locate request ticket is entered into the MS811 system. The person responsible for
the excavation project must renew the request at least 3 and not more than
4 working days prior to the ticket expiration and shall continue to renew the notice throughout the duration of the excavation. Renewal notices are also valid for 14 calendar days.
See the “Update From” and “Update To” fields on your ticket confirmation to determine the exact window of time in which you must update your request. Refer to the “Expires” field to see when the ticket will expire.
The proposed excavation location on
Pre-Marking the Excavation Site
• Before submitting a locate request, you must mark the proposed excavation area in white, unless the area can be clearly defined in the request using a street address, lot and block number, distance from
a driveway or street intersection, or other specific geographical descriptions.
• When pre-marking with a single stake or other single-point indicator, the excavation area cannot exceed 50 feet in any direction of the pre-mark.
Locate Request Confirmation
The person giving notice of the intent to excavate to MS811, shall be furnished an individual locate request number for each notification and, upon request, shall be furnished the names of the operators to whom the notification will be transmitted.
Ticket #
Once your information has been verified and saved, you will be issued
a 14-digit ticket number. The ticket number is valid for 14 calendar days from the date/time the ticket is entered into the MS811 system. You will need
to keep this number handy until your excavation is complete.
Confirmation Email
If you provided a valid email address when submitting your request, a ticket
14 • Mississippi 811 2024, Issue 3